You might think of insurance comparison sites as just lead generation tools for insurance salespeople. But The Zebra is different.
With its promise that you won’t get any unwanted email spam or phone calls, The Zebra aims to streamline the process of shopping for auto insurance and — to a lesser degree — home insurance.
In this article, we’ll take a look at how The Zebra works, what companies you can get quotes from, how the price quotes stack up and more.
The Zebra Review: Here’s What You Need to Know
The Zebra is an independent insurance agency that writes policies in all 50 U.S. states and Washington, D.C. You can find state licensing information here.
They partner with more than 30 top providers like Esurance, Farmers, MetLife Nationwide, Progressive, State Farm and USAA, among others.
Auto insurance has always been the main focus at The Zebra. They’re just now branching out to home insurance with a small handful of carriers.
In addition to home and auto insurance, The Zebra offers quotes for related types of insurance like renters insurance, condo insurance, RV insurance and more.
For this article, I got quotes for a couple of different types of auto insurance customers on The Zebra. You can see the prices I was quoted here or read about my full shopping experience below!
Table of Contents
- How Does The Zebra Work?
- What Can You Expect From the Quote Process?
- How Are the Prices on The Zebra?
How Does The Zebra Work?
The Zebra allows you to input some basic info about yourself, your vehicle and your driving history to quickly get a variety of quotes.
Entering my information only took me five minutes. After putting in my zip code on the homepage, here’s the rest of the data I needed to get started:
Vehicles
- The year, make, model and trim of your vehicle(s)
- Whether you own or lease your vehicle(s)
- Your car’s primary use: Personal/commuting, pleasure, farm or business/rideshare
- Estimate of how many miles you drive each year
Drivers
- Name
- Birthdate
- Address
- Gender
- Marital status
- Do you rent or own your home?
- Credit score: Excellent, good, average or poor? (Users are prompted to select “good” if they are unsure)
- Highest level of education
- Are you currently insured? For how long?
- Select your current carrier
Once The Zebra system starts crunching numbers, you get your quotes within seconds.
I should note that I did receive a follow-up email almost immediately after getting my quotes. It recapped the top three choices for me by lowest premium.
But, I was pleased that I wasn’t asked for my phone number at any time during the quote process. That means no annoying spam calls.
What Can You Expect From the Quote Process?
After entering your info, the next decision you have to make is what level of coverage you want from four possible choices:
The exact dollar amounts of coverage vary by state, but this is what I was offered in my home state of Georgia:
Minimum
- Bodily Injury: $25,000/$50,000
- Property Damage: $25,000
- Collision: No coverage
- Comprehensive: No coverage
- Uninsured motorist: No coverage
- Personal injury: No coverage
- Towing: No coverage
- Rental: No coverage
Basic
- Bodily Injury: $25,000/$50,000
- Property Damage: $25,000
- Collision: $1,000 deductible
- Comprehensive: $1,000 deductible
- Uninsured motorist: $25,000/$50,000
- Personal injury: No coverage
- Towing: No coverage
- Rental: No coverage
Better
- Bodily Injury: $50,000/$100,000
- Property Damage: $50,000
- Collision: $1,000 deductible
- Comprehensive: $1,000 deductible
- Uninsured motorist: $50,000/$100,000
- Personal injury: No coverage
- Towing: $75
- Rental: $30/$900
Best
- Bodily Injury: $100,000/$300,000
- Property Damage: $50,000
- Collision: $1,000 deductible
- Comprehensive: $1,000 deductible
- Uninsured motorist: $100,000/$300,000
- Personal injury: No coverage
- Towing: $75
- Rental: $50/$1,500
One thing I didn’t love about The Zebra was that — like a lot of other insurance comparison sites — I felt shoehorned into the coverage offerings.
I didn’t have the flexibility to customize my quotes — say, adding personal injury on the “Best” coverage package. In order to do that, I would have to reach out to the individual insurers that The Zebra quoted me with and get a final quote from each one.
This is pretty similar to other insurance comparison sites out there like Compare.com, but the lack of an ability to customize your quotes on these kinds of sites is one of my insurance shopping pet peeves.
That’s why I’ve concluded that — just as with Compare.com — The Zebra is probably best used to get a general sense of the price for generic coverage, not to customize your perfect policy.
Here was the central test of my review of The Zebra: How are the price quotes?
Quote One
I started with a quote for a single 44-year-old male who owns a home, has a master’s degree, excellent credit and one speeding ticket driving a 2020 Toyota Corolla in Atlanta, Georgia.
These quotes are for the “Best” level of coverage that The Zebra offered:
Insurer | Monthly Premium |
Mercury | $226 |
Safeco | $289 |
Travelers | $325 |
Liberty Mutual | $365 |
Let me pause here and say that this hypothetical insurance customer is me. And I happen to have coverage from one of the companies that I was quoted for, which I obtained from an insurance broker long before I ever heard of The Zebra.
My premium — the real premium I pay for real coverage, not hypothetical coverage — is less than half of what I was quoted on The Zebra. So I found the quotes from The Zebra to be outrageously expensive.
However, a more objective way to look at it may be this: Using my same profile, I also happened within about a two-week period to get quotes on Compare.com for another article I was writing. And it so happened that I was quoted by Compare.com for two of the same companies that I was quoted for by The Zebra.
When you compare those quotes side-by-side, The Zebra is the cheaper of the two insurance comparison sites for monthly premiums:
- Mercury: $226 (The Zebra) vs. $268 (Compare.com)
- Liberty Mutual: $365 (The Zebra) vs. $368 (Compare.com)
Quote Two
Wanting to see how The Zebra would be for customers other than myself, I also decided to get quotes for a 22-year-old female with a college degree who rents. Our hypothetical woman has an average credit score, one at-fault accident on her record and drives a 2007 Hyundai Sonata in metro Los Angeles.
This time I selected the “Minimum” level of insurance. Here’s what The Zebra came back with:
Insurer | Monthly Premium |
Clearcover | $135 |
Workmen’s Auto | $142 |
Travelers | $177 |
Quote Three
Finally, I wanted to pull a quote for a married couple, both age 60, living in St. Paul, Minnesota.
This hypothetical couple drives a 2014 Buick Enclave and are high school graduates with no college degrees. They both have a clean driving history and average credit. I selected the “Basic” level of coverage for them.
Here are the quotes I got:
Insurer | Monthly Premium |
Liberty Mutual | $111 |
Travelers | $152 |
The General | $224 |
All in all, I thought the quotes I got on The Zebra for different kinds of customers were still expensive. On the other hand, they were cheaper than a competing insurance comparison website’s quotes.
I guess the moral of the story is that if it has the potential to save you a few bucks, The Zebra may be worth a look.
Final Thought
The Zebra is likely a good starting point if you haven’t shopped for insurance coverage in a while.
Auto insurance is their main business, but they’re newer in the market for home insurance. Currently, they only offer home policies through four carriers: Liberty Mutual, Mercury, Bristol West, and Plymouth Rock.
Of course, you may be able to score extra discounts if you can manage to bundle both a home and an auto policy with one of those four carriers through The Zebra.
However, in the final summation, I didn’t like that I couldn’t customize my quote with this site. That’s why I’m recommending The Zebra mostly for an “insurance checkup” — if you haven’t shopped in a while and just want to make sure you’re not paying an astronomically high premium.
But keep this in mind: Before switching companies, you should check out our lists of the Best and Worst Auto Insurers and the Best and Worst Home Insurers. Be sure the insurance company you’re thinking of switching to has a solid reputation and will be there when the chips are down.
More Insurance Stories on Clark.com:
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How Are the Prices on The Zebra?